'); } -->
In my job, I have a lot of interaction with the public. I deal with people with all levels of education and income and differences. I strive to treat every person who calls, e-mails or comes into our office in such a way as to make them feel welcome — I want to help them and provide outstanding customer service.
Steven Curtis Chapman opens his new album singing, "Heaven is the face of a little girl," and you know he's going to go there.
The Nov. 2 edition of The New Yorker magazine carries a review of Cass R. Sunstein's books, including On Rumors: How Falsehoods Spread, Why We Believe Them, What Can Be Done.